By using this website, you agree to the terms outlined below. These apply to all customers, regardless of location.
1. Products & Fulfillment
All items are printed and fulfilled by Printful on a per-order basis.
We do not hold inventory or handle fulfillment directly.
2. Payments
We accept major credit/debit cards and secure payment gateways. All prices include VAT where applicable.
3. Returns & Refunds
We accept returns only for misprinted, defective, or damaged items.
You must contact us within 7 days of delivery to initiate a claim.
See our [Returns Policy] for full details.
4. Right of Withdrawal (EU/UK Customers)
Due to the made-to-order nature of our products, the standard 14-day withdrawal right does not apply unless the product is faulty.
This is in accordance with EU Directive 2011/83/EU and UK consumer law.
5. Intellectual Property
All designs, branding, and content are owned by HoodieHaus and may not be copied or reused without permission.
6. Limitation of Liability
We are not responsible for delays, loss, or indirect damages resulting from the use of this site or our products.
7. Governing Law
These terms are governed by the laws of the United Kingdom.
For EU customers, your statutory rights under EU law remain unaffected.