Effective Date: 01/07/2025
Welcome to HoodieHaus! We are committed to protecting your personal data and complying with data privacy regulations, including the UK GDPR, EU GDPR, ePrivacy Directive, California Consumer Privacy Act (CCPA), and other applicable laws.
This Privacy Policy outlines how we collect, use, and protect your data when you visit or interact with our website: https://hoodiehaus.co.uk.
1. Who We Are
HoodieHaus is an online clothing store based in the United Kingdom.
Website: https://hoodiehaus.co.uk
Contact Email: [Insert contact email]
Data Controller: HoodieHaus
2. Personal Data We Collect
We may collect and process the following types of data:
- Contact Information: Name, email address, phone number, billing/shipping address
- Account Details: If you create an account, we store your login information
- Purchase History: Items bought, order dates, payment method (via payment processor only)
- Comments: Data submitted via comment forms, including IP address and browser details
- Media: If you upload images, embedded location data (EXIF) may be accessible
- Device & Usage Data: Browser type, operating system, pages visited, IP address, and referral source
- Marketing Preferences: Your opt-in preferences for newsletters or promotional content
3. Cookies and Tracking Technologies (Cookie Policy)
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and support marketing efforts.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your actions and preferences.
Types of Cookies We Use
| Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Enable core functionality such as security and shopping cart | Session |
| Performance & Analytics | Understand how users interact with the site (e.g. Google Analytics) | 1 year |
| Functional | Remember preferences like language or region | 6 months |
| Advertising | Show relevant ads and limit ad frequency (e.g. Meta Pixel) | 90 days |
Your Cookie Choices
Upon your first visit, you will be presented with a Cookie Consent Banner allowing you to:
- Accept all cookies
- Reject non-essential cookies
- Customise your preferences
You can withdraw or change your consent at any time by clicking “Cookie Settings” in the footer of our website.
Legal Basis (GDPR & ePrivacy Directive)
We only place non-essential cookies (analytics, marketing) with your explicit consent. Essential cookies are processed under the legitimate interest of operating our website securely and effectively.
Do Not Track / Global Privacy Control
We respect browser settings such as “Do Not Track” (DNT) and Global Privacy Control (GPC) where legally required (e.g. California and EU).
4. Embedded Content from Other Websites
Our website may include embedded content (e.g. videos, images, articles). These sites may collect data, use cookies, and track your interaction with the embedded content as if you visited them directly.
5. Who We Share Your Data With
We do not sell your personal data.
We may share data with trusted third-party services for:
- Payment processing (e.g., Stripe, PayPal)
- Analytics (e.g., Google Analytics)
- Email marketing (if you opt in)
- Fraud prevention and legal compliance
Each provider is vetted and contractually bound to protect your data.
6. Data Retention
- Comments: Retained indefinitely to help detect spam and approve future comments faster
- Accounts: Data stored as long as your account is active
- Orders: Retained for tax and legal compliance (usually 6 years in the UK)
- Cookies: See cookie table above
7. Your Data Rights
Depending on your jurisdiction, you have the right to:
- Access the data we hold about you
- Rectify inaccurate or incomplete data
- Erase your data (right to be forgotten)
- Object to data processing (e.g., marketing)
- Withdraw consent at any time
- Data portability (receive your data in a machine-readable format)
To exercise your rights, contact us at contact@hoodiehaus.co.uk We will respond within 30 days.
If you’re based in the UK or EU, you may also file a complaint with the ICO or your local data protection authority.
8. Data Transfers Outside the UK/EU
Some of our third-party providers (e.g., analytics, email, cloud hosting) may store or process your data outside the UK/EU, including in the United States.
In such cases, we ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by the European Commission or UK government
9. Children’s Privacy
Our site is not intended for children under 13 (or under 16 in some jurisdictions). We do not knowingly collect data from children.
10. Security
We implement appropriate technical and organisational measures to safeguard your data, including:
- HTTPS encryption
- Secure user authentication
- Data minimisation
- Access control
11. Changes to This Policy
We may update this policy to reflect legal, technical, or business changes. The latest version will always be available on this page with the “Effective Date” clearly shown.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: contact@hoodiehaus.co.uk